PowerPlan helps optimize the financial performance of our customers’ assets by developing strategic solutions for complex problems. To support our growth aspirations, we are looking for a director to lead our Commercial Operations function.  This role is critical for optimizing our commercial processes in support of driving revenue growth.  By building and managing a high-performing team for sales forecasting, pipeline management, data insights and analysis, account planning, territory assignments and incentive compensation, and other commercial initiatives.  

We are looking for someone who can think strategically while executing on goals on a day-to-day basis.  This person must be highly collaborative, a continuous learner, and a passionate builder of great people and teams. This person must bring with them a desire for continuous improvement, a natural sense of urgency, and be able to quickly build credibility within the business. This position will report to the VP of Sales Engineering & Commercial Operations with high visibility and interaction with the most senior commercial leaders in the business, including the CCO, CFO & CEO. 

Key Performance Objectives

1. Build and Lead a High-Performing Commercial Operations Team: Within the first 60 days, assess the current team structure, talent, and capabilities; propose and begin implementing a plan to elevate team performance. Hire, coach, and retain top talent to support forecasting, pipeline management, territory planning, compensation design, and deal desk operations. Create a culture of accountability, collaboration, and continuous improvement across the team.
2. Deliver Accurate, Predictable Sales Forecasting and Pipeline Visibility: Within the first 90 days, implement a consistent, reliable forecasting methodology leveraging historical data and current pipeline. Improve forecast accuracy by 15–20% over 12 months. Drive long-term pipeline management discipline across sales teams, enabling proactive resource planning.
3. Define and Execute Commercial Operations Strategy: Develop and communicate commercial operations maturity roadmap within 90 days. Implement process and tooling improvements (e.g., CRM, forecasting tools, territory planning) to support scalable growth. Continuously reduce operational bottlenecks and inefficiencies across the revenue lifecycle.
4. Establish Robust Data Insights & Reporting Structure: Within 120 days, implement centralized commercial dashboards that track key sales, customer success, and performance metrics. Achieve incrementally along the way. Partner with sales and CS leaders to turn data into actionable insights that drive strategy and execution. Enable automation of recurring reporting and analysis tasks to increase team efficiency.
5. Drive Strategic Commercial Programs and Initiatives: Launch and operationalize at least two major commercial initiatives (e.g., sales plays, forecast automation, account planning optimization) within the first year. Successfully manage and evolve the Deal Desk function to streamline deal approval cycles while maintaining pricing discipline. Partner with stakeholders to design and implement optimized territory alignments and incentive programs before next fiscal planning cycle.
6. Partner Cross-Functionally to Align on Revenue Strategy: Build strong working relationships with Sales, Customer Success, Finance, and IT leadership within the first 90 days. Lead cross-functional collaboration on key business initiatives, ensuring Commercial Operations is a strategic enabler of business outcomes.

Critical Competencies for Success

• Strategic thinker who can roll up their sleeves and execute.
• Strong analytical mindset with the ability to translate complex data into business insights.
• Proven leadership and team development skills.
• Excellent communication and stakeholder management abilities.
• Natural change agent with a bias for action and urgency.
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Success Metrics

• Forecast accuracy within 5–10% variance.
• Improved sales productivity and time-to-close.
• Enhanced visibility into commercial KPIs and performance metrics.
• High engagement and retention within the Commercial Ops team.
• Progression on commercial operations maturity curve.
• Positive feedback from cross-functional partners.

Required

• Bachelor’s degree in business, Economics, Finance, or similar.
• 6+ years of experience in sales operations, commercial operations, or revenue operations at a software company.
• 6+ years managing teams, mentoring and developing direct reports.
• Extensive knowledge of business processes and commercial best practices.
• Proven ability to build and maintain cross-functional relationships across an organization.
• Ability to design and perform various types of analyses to make data driven strategic decisions.
• Self-starter with proven ability to manage priorities in a high paced environment with a strong attention to detail.
• Experience with SalesForce.com.

Preferred

• MBA preferred.
• Familiarity with additional commercial tech stack applications such as CPQ, Clari, Salesloft, etc.
• Familiarity with or knowledge of asset intensive industry fundamentals is a plus.

PowerPlan is an EOE

Applicant Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.