The Customer Operations team at PowerPlan provides industry best customer experience for ongoing maintenance of the PowerPlan application.  We are looking for a Principal Support Architect in our Product Support team who will contribute to the on-going success of PowerPlan’s customer experience.  The Product Support team provides technical and functional expertise to ensure PowerPlan’s customers reach their business goals with the PowerPlan software.  You will play a critical role in ensuring customer satisfaction by triaging, prioritizing and troubleshooting, including reviewing application code, to identify an appropriate resolution of the issue.  You...

PowerPlan is a comprehensive financial software solution designed to help companies manage their financial planning, budgeting, and forecasting processes. It provides tools for regulatory compliance, asset accounting, tax optimization, and financial reporting. By integrating with various enterprise systems, We enable organizations to enhance their financial performance, improve operational efficiency, and make data-driven decisions.  

The Services Operations team at PowerPlan lives at the intersection of development, implementation, and customer success where we drive standards and structure to provide a consistent, positive experience for our customers. As a Senior Analyst you will be accountable for ensuring that proper change management protocols are followed to support our clients and internal teams. In guiding others through software transformation you will pick up and grow a stronger skillset in our software lifecycle tools. In doing so you will be responsible for include triaging issues, driving standardization of good software practices, product deployments, and communicating on statuses of issues...

About Us   PowerPlan is a comprehensive financial software solution designed to help companies manage their financial planning, budgeting, and forecasting processes. It provides tools for regulatory compliance, asset accounting, tax optimization, and financial reporting. By integrating with various enterprise systems, We enable organizations to enhance their financial performance, improve operational efficiency, and make data-driven decisions.

Oversees the planning, execution and oversight of PowerPlan’s conferences, industry events and trade shows to deliver high-quality attendee experiences. The position works across departments and with vendors to provide operational oversite and project management, leading and coordinating high-volume, small to large-scale events. This role will facilitate all aspects of meeting planning – managing multiple projects, logistics, negotiating contracts, maintaining budgets, venue RFPs, site selection/visits, Cvent event registration, marketing, housing management, onsite staffing, and detailed post-event reports. Exceptional project management skills, strategic...

The Client Executive - Energy will play a pivotal role in driving the sales and revenue growth of professional services and products tailored to the utility industry. This senior leadership position requires a dynamic individual with deep industry expertise and a proven track record of success in tax or accounting roles within utilities. The primary focus will be on developing and executing comprehensive account strategies, building and maintaining relationships with key decision-makers, and positioning PowerPlan as a leading provider of Tax and Accounting solutions for the utility sector.

A PowerPlan Professional Services Analyst works with a team of anywhere from 2-8 people to help configure and customize PowerPlan’s software to meet the specific accounting needs and business processes of utility customers. Analysts must fully understand the design documents for each component of the software that they are responsible for configuring.  Analysts help build the solution by writing SQL scripts, assisting in the configuration of interfaces, converting and translating data, and testing the solution to ensure it meets the client’s desired outcomes. The...

An Architect in the Professional Services, Accounting organization is responsible for implementing PowerPlan’s solutions to meet specific customer requirements.  This position is expected to take on implementation projects of increasing challenge and complexity. Typically, the Architect will run the majority of design sessions, and in the case of the largest and most complex projects will defer to the guidance of a Solution Advisor. The Architect will be involved through a full project and is typically heaviest during design.

The Manager, Professional Services will manage a team of approximately 8-9 consultants, although they may not be the person supervising their direct reports day-to-day activities. The Manager is responsible for the on-time delivery of customer projects as well as the long-term development and performance of their direct reports.  All managers have a passion for helping people (both customers and employees) and with a dedication on enhancing client satisfaction, optimizing project delivery, and driving the growth of the professional services team.  They set high standards for customer service for the project delivery team including demonstrating ownership of the solution and a strong...